Diana Sonis & Lis Hubert – Leave a Trail of Breadcrumbs: Designing Navigation with Customer Intentions

Diana Sonis and Lis Hubert - Leave a Trail of Breadcrumbs: Designing Navigation with Customer Intentions
Diana Sonis
Founding Partner
CX By Design
Diana is a passionate believer in holistic, 360 strategy and design, with extensive expertise in UX Design, CX Design, Service Design, and the Design Thinking methodology.

 

Lis Hubert
Founding Partner
CX By Design
Lis is an acclaimed design and strategy thought leader, writer, and speaker with extensive expertise in Digital Strategy, Customer Experience, Information Architecture, and Design Thinking.

UX Camp Winter 2021

Leave a Trail of Breadcrumbs: Designing Navigation with Customer Intentions

Navigation in complex websites and products is… well, complex. How do you help your users go from A → B → H when you’re putting an intricate product line online or managing thousands of pages within a digital ecosystem? We believe that answer lies in designing for customer intentions.

In this session, Lis and Diana will cover why designing for customer intentions throughout your digital ecosystem empowers your team to build a bridge between what customers need and what your business provides. We’ll dive into how to design an organic flow that carries the user through your site with intuitive ease rarely found in more traditional, hierarchy-heavy IA structures.

Many teams miss these important steps in their rush to implement new designs, leaving users confused, and business stakeholders frustrated. Come ready to jump in!

Event Details
Expired
$12.50
January 23, 2021
10:00 am
January 23, 2021
3:30 pm
UX Camp Winter 2021 is a 1-day mini-conference that delivers great UX content at a price that lets anyone attend, from where you are. On Saturday, January 23, 2021 at 10AM CT, from where ever you are—we’re serving up 2...
May 2024
S M T W T F S
 1234
567891011
12131415161718
19202122232425
262728293031  
Categories