Meena Kothandaraman – Challenging the Concept of “Human-Centered”: It’s Time for a Rethink

Meena Kothandaraman - Challenging the Concept of “Human-Centered”: It’s Time for a Rethink
Meena Kothandaraman
Experience Strategist
With 30 years of experience, Meena has consulted to emphasize the strategic value and positioning of qualitative research in the design of product, space and service.

UX Camp Spring 2024

Challenging the Concept of “Human-Centered”: It’s Time for a Rethink

Since the beginning of experience design, we have been focused on being human-centered for nearly every product, service and interface created.

What does human-centered really mean, and do we know if we achieve that as a goal when designing an experience?

At an organizational-level, practitioners must first agree on an aligned definition of “human-centered”, as it relates to the product/service/offering being put out to the world. What contributes to an experience being considered as human-centered? How close to that definition must products be for them to be considered truly “human-centered”? Without a clear and shared definition of human-centeredness, it is impossible to measure how “well” we achieve it within an organization.   

Though this has long been a concept that is emphasized in theory – in practice, this moment of rethinking is imperative for multiple reasons. The design of experiences is at a tipping point. Can we afford to only be human-centered, and that too, with a poorly defined understanding of what constitutes the concept in the first place?

It is time to deconstruct what human-centered really means and consider the potential of being “human-calibrated” instead. In a world where we must be more responsible given truths about the environment and the climate, humans are only one part of the equation. 

Event Details
UX Camp Spring 2024
May 18, 2024
10:00 am
May 18, 2024
3:30 pm
Explore the UX Shift_ at UX Camp Spring 2024 Saturday, May 18th, 2024 at 10am Central! UX Camp Spring brings together creative minds for a day filled with fresh insights, engaging discussions, and hands-on experiences. This vibrant event offers something for...
June 2024