Elizabeth Goodman

Elizabeth Goodman

Elizabeth Goodman

Elizabeth’s writing, design and research focus on product, service, and interaction design for organizationally complex products and services. Currently, she is the acting Director of Design at 18F, a technology consultancy within the US Government’s General Services Administration. Previously, she worked with exploratory research and design teams at Intel, Fuji-Xerox, and Yahoo! Elizabeth has a masters degree in interaction design from the Interactive Telecommunications Program at New York University, and a PhD from the School of Information at the University of California, Berkeley. She is also a co-author of the widely used design research handbook, Observing the User Experience, published by Morgan Kaufmann, and Designing Connected Products, from O’Reilly Media.

For more, keep up with Elizabeth at confectious.net.


Leadership By Design 2018

Inheriting a Mess: The Life Changing Magic of Disorder

Despite widespread praise for experimentation and play, “mess” still remains an insult in business books and home design blogs alike. Inheriting an organizational mess means taking on someone else’s disorder, clutter, and ongoing difficulties. Who would thank a predecessor for bequeathing them that?

You, that’s who. In this talk, I’ll argue for embracing mess as a powerful tool in organizational (re)design. As well, I’ll walk through some some principles and practices for putting mess to work without letting it take over.

Speaker Details
Speaker Details
June 2024
Events of the Speaker
You might also love these events.
August 9, 2018
9:00 am
August 10, 2018
4:30 pm
Learn design leadership from the experts at Leadership by Design 2018. Leadership By Design 2018 is an online 2-day conference focused on all aspects of design leadership. On Thursday & Friday, August 9th & 10th, we’re hosting a two-day, single-track...